Maxim Malaysia has updated its ride-hailing app with two new features designed to make booking rides faster and finding pick-up locations easier, particularly at busy places such as shopping malls, airports and railway stations.
The update introduces automatic recommendations for frequently used pick-up and drop-off locations, alongside improvements to the app’s Meeting Point feature.
Both are aimed at reducing the time and effort needed to book a ride and helping passengers and partner drivers meet at the correct location.
Book A Ride Without Re-entering Addresses
One of the main additions is a feature that recommends locations passengers use frequently.
When opening the app to book a ride, users may see suggestions for their commonly used pick-up and drop-off points on the home screen.
Instead of typing an address or searching through previous bookings, they can tap a recommended location and proceed with their booking.
The app analyses travel patterns to identify locations users are likely to select again, helping to reduce the number of steps involved in booking a ride.
Passengers can also save and pin important locations in the Favorites menu for easier access in future bookings.
For people who regularly travel between home, work, shopping centres or public transport stations, this feature could make repeated bookings more convenient.
Clearer Pick-up Points At Busy Locations
The second improvement focuses on the app’s Meeting Point feature, which helps passengers and drivers identify where they should meet.
At large or crowded locations, selecting the correct address does not always mean a driver can easily find the passenger.
Shopping malls may have several entrances, while airports, railway stations and universities can cover extensive areas with multiple access points.
The updated feature is designed to provide clearer pick-up locations on the map, helping drivers navigate to the intended meeting point and passengers identify where they should wait.
It can also help reduce confusion over where a vehicle should stop, including the risk of drivers attempting to pick up passengers at prohibited locations or areas subject to traffic restrictions.
By making the meeting point clearer, the update aims to reduce unnecessary calls, messages and delays while helping both parties coordinate their pick-up more smoothly.
Update Based On User Feedback
Mohd Hazwan Musley, Director of Maxim Malaysia, said the company developed the features in response to feedback from passengers and partner drivers.
“We continuously listen to feedback from our passengers and partner drivers to understand the challenges they face when using our service,” he said.
He identified two common issues: passengers repeatedly entering the same locations and drivers having difficulty finding the correct pick-up point, especially in busy or complex areas.
The new features are intended to address these everyday inconveniences by simplifying bookings and improving coordination between passengers and drivers.
How To Get The Latest Maxim App
The updated Maxim app is available throughout Malaysia. Existing users can update their app, while new users can download it through Google Play, Apple App Store, Huawei AppGallery, Samsung Galaxy Store, GetApps or the Maxim website.
The apps are also available through supported Android device app stores, including Oppo and Vivo.
Maxim entered the Malaysian market in 2019, completing its first order in Kuantan. The company says its service now operates in every state in Malaysia, offering a platform for transport bookings, delivery and other services.
The latest update focuses on two practical parts of the ride-hailing experience: making repeat bookings less tedious and making it easier for passengers and drivers to find one another.
While these may seem like small changes, they address common frustrations that can make the difference between a straightforward pick-up and a delayed journey.
