Tan Chong Ekspres Auto Servis (TCEAS) has partnered with TNG Digital to allow customers to book and pay for vehicle servicing through the TNG eWallet app.
The new TCEAS mini programme gives customers access to more than 50 TCEAS service centres nationwide, with service packages starting from RM109 when booked through TNG eWallet.
The partnership expands TCEAS’ digital booking options while giving TNG eWallet users another way to arrange routine vehicle maintenance and repairs.
Service Packages From RM109
The service packages available through TNG eWallet cover Nissan vehicles as well as a wide range of other marques, including Proton, Perodua, Toyota, Honda, Mitsubishi, Mazda, Subaru, Hyundai and Kia, etc.
TCEAS says customers can also benefit from certified technicians and a six-month warranty covering parts and labour.
“Customers come first at Tan Chong Ekspres Auto Servis, and we constantly work towards improving the overall experience from the moment the appointment is made to when the vehicles are returned to customers. Through this collaboration with TNG Digital, we aim to not only offer a higher level of convenience to our existing customers, but to also reach out to a wider audience on TNG eWallet so that more car owners can experience top-class service, certified technicians with six months warranty for parts and labour from an established nationwide vehicle servicing network,” said Kay Fock Soon, Head of Business Unit at Tan Chong Ekspres Auto Servis.
How To Book Via TNG eWallet
The booking process is handled through the TCEAS mini programme within the TNG eWallet app.
You need to:
- Launch the TNG eWallet app.
- Search for “Tan Chong” using the search bar.
- Select the Tan Chong Ekspres Auto Service (TCEAS) mini programme.
- Choose a preferred service package.
- Select a TCEAS service centre and appointment date.
- Complete payment through TNG eWallet.
- Wait for the selected TCEAS service centre to contact them to confirm the appointment.
The TCEAS mini programme is already live on TNG eWallet.
Customers requiring assistance with bookings can contact the TCEAS 24-hour Customer Care Hotline at 1800-88-2447.
More Than Just Nissan Servicing
While TCEAS is closely associated with Nissan through Tan Chong Motor’s automotive operations, the service network also caters to owners of other brands.
Services include routine maintenance, vehicle diagnostics, repairs, tyres, and body and paint services.
The partnership therefore gives TCEAS an opportunity to position its nationwide network as a multi-brand aftersales option rather than limiting its reach to Nissan owners.
CarTok Editor’s Note
For an industry where aftersales is an important part of the overall ownership experience, putting servicing inside an app that millions of Malaysians already use removes one of the smaller but persistent barriers to maintaining a car: ease of making the appointment.
With its multi-brand experience and coverage, TCEAS can use its existing nationwide service infrastructure to reach beyond Nissan owners, with TNG eWallet providing an additional digital customer acquisition channel.
At RM109, the entry-level Rahmah package would help attract price-conscious motorists, and getting these customers into using a structured servicing network.
The expansion of vehicle maintenance services through the TNG eWallet app is a positive step towards improving convenience and affordability for car owners. With coverage across more than 50 service centres and support for multiple brands, including Proton, the Rahmah Package further strengthens the value and accessibility of these services.